Identity Theft
Identity Theft occurs when a person obtains
you personal information to steal money from your accounts, open new
credit cards, apply for loans or commit other crimes using your
identity. These acts can damage your credit, leave you with unwanted
bills and cause you countless hours of frustration to clear your good
name.
If you are a victim of identity theft or
account fraud, notify CLNB immediately by calling (315) 889-7358 or toll
free 1-877-608-2562.
If you are a victim, we also suggest that
you do the following immediately:
Scams Involving Debit Cards
As a result of recent fraudulent activity that has
originated from foreign countries, CLNB has decided to block any foreign
transactions generated within the country of Mexico.
Should your travel plans take you outside the United States of America
please take a moment and let us know to ensure continuous access to your
account.
If you have questions, please see the Frequently Asked
Questions below or call us at (315) 889-7358 or toll free at
1-877-608-2562.
Frequently Asked Questions
How do debit card scams occur?
Unscrupulous people obtain cards in a number of
ways. Likely causes may be Internet databases and/or company
databases being stolen or random creation of cards in order to guess valid
numbers. You should review your account frequently to determine if
any fraudulent activity has occurred. If you notice any
discrepancies, contact the Bank immediately.
What is the difference between a signature-based
transaction and a PIN transaction?
A signature-based transaction requires customers to sign a
slip authorizing the transaction and requires the merchant to verify their
identity. A PIN transaction requires customers to enter a PIN into a
point-of-sale terminal or at an ATM to authorize the transaction.
